Rising above the noise: Why startups shouldn’t chase every news cycle

startup headlines

The Asian business landscape is in perpetual evolution. From the geopolitical tensions in the South China Sea to the rise of Singapore as a venture capital powerhouse, or the delicate dance of diplomacy between China and its neighbours and now, the Israel-Palestine War– the news never stops.  

Recently, we have seen over 500 venture capital firms signing a joint statement expressing support for Israel amid the ongoing conflict and its tech ecosystem that constitutes nearly 20 per cent of its GDP.

This united stand from mostly US-based firms emphasizes the intricate web that connects the global tech and investment sectors, with Israel, its people, and its tech community noted as long-standing partners to the worldwide “innovation ecosystem.”

The Israel-Palestine conflict resonates far beyond the borders of the nations directly involved, influencing the international community and businesses worldwide. These implications ripple through various stakeholders, emphasizing the urgency for businesses and leaders to maintain relevance amidst such issues.

This unfolding scenario brings us to an urgent question: In such a dynamic environment, how can startups avoid being swayed by every headline?

Especially when the news hits close to home or concerns key industry players?  Should startup founders participate in these discussions?

Treading with caution

Before diving headfirst into the whirlpool of political debate, startup founders in Asia should ponder several critical points. Firstly, is your startup truly knowledgeable about the topic at hand?

Does it genuinely affect your business operations? Just because a political issue, like the pro-democracy movements across some Asian cities, grabs headlines, it doesn’t mean every startup needs to have a stance.

Asian startups, like their global counterparts, should be clear on where their expertise and interests lie. For instance, an Asian fintech company could publicly address the importance of financial transparency and anti-corruption measures.

Take Gojek, the Indonesian super-app, for example. It has publicly advocated for clean governance and has taken measures against corrupt practices. The critical element is alignment with the company’s core mission and business values.

Being consistent in values and actions

The age-old mantra of “hurry up and innovate” isn’t sustainable, especially in today’s Asia, with its multifaceted geopolitical landscape. It’s not enough for a startup to merely voice their values; these must be mirrored in their actions.

A startup might claim to champion diversity, but if its recruitment primarily focuses on top-tier universities, it sends mixed signals. Or consider the company that voices support for local manufacturing but outsources its primary production line abroad. Such inconsistencies can not only damage the brand image but can also negatively impact profitability and talent retention.

Setting up a geopolitical strategy

Asian startups need a clear roadmap to navigate the intricate world of geopolitics. Here are some pointers to consider:

Anticipate Regulatory Changes – Given the varying political climates across Asia, startups need to stay ahead of potential regulatory shifts. Whether it’s understanding Singapore’s data protection laws or navigating China’s internet regulations, being prepared is half the battle.

Determine When to Make a Public Statement – Not every headline warrants a company’s input. By establishing guidelines on the kind of issues a startup will comment on, founders can avoid unnecessary debates and ensure alignment within the executive team. For example, an e-commerce platform might find it pertinent to comment on digital taxation in ASEAN but opt to stay silent on unrelated geopolitical matters.

Seek Expert Guidance – Startups can’t be expected to juggle business growth and geopolitical complexities simultaneously. By seeking guidance from seasoned advisers and PR experts familiar with Asia’s intricate political and media landscape, startups can make informed decisions. This is a move taken by many of Asia’s unicorns, employing experts who deeply understand the region’s geopolitical intricacies and know how to craft narratives that resonate positively.

Engaging in the news cycle, especially on divisive topics, can be a double-edged sword. On one hand, it showcases thought leadership and aligns your brand with specific values. On the other, it can alienate stakeholders or create unintended business risks.

Asian startups, like all businesses, face the challenge of navigating a dynamic and often overwhelming news cycle. It’s crucial for these startups to tread carefully, considering the long-term implications of their statements and actions, especially in a globalized business landscape where events in one region can impact another. Rather than reacting impulsively to every headline, they should focus on their core mission, values, and long-term strategy. 

This is where a robust PR strategy becomes invaluable. A well-executed PR campaign strategically positions your startup in the news, ensuring that your voice is heard and understood in the right context.

Nonetheless, while it’s essential to stay informed and, when necessary, take a stand, it’s paramount not to let fleeting headlines divert them from their ultimate goals and vision, ensuring they navigate the complex waters of geopolitics with grace and confidence.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: Filip Mishevski on Unsplash

This article was first published on October 26, 2023

The post Rising above the noise: Why startups shouldn’t chase every news cycle appeared first on e27.

Effective marketing strategies to win over Gen Z for your startup

Innovative startup businesses in the Asia-Pacific region have emerged at a rapid pace, reshaping global market trends. While the United States has long led the startup ecosystem, the Asia-Pacific region is demonstrating excellent success.

Reports have indicated 462 unicorns in Asian markets during the first quarter of 2022 — unicorns are private startups valued at over US$1 billion.

To ensure ongoing success, startups must market their brands to leading consumers, for many, this is Generation Z. Of course, Gen Z is an essential subset of consumers with high expectations for companies.

Here’s what Asia-Pacific startups should know about marketing their businesses to this particular demographic.

Getting to know Gen Z consumers in Asia

Every seasoned marketing professional knows the importance of pinpointing the target audience. In Asia, startups must pay close attention to Gen Z’s demands. 

A 2020 McKinsey study examined the Gen Z consumer across various Asian countries with intriguing results, including the following:

  • The demographic is more thoughtful about social media engagement.
  • They like unique brands that are also recognizable.
  • Video content is highly influential in their purchasing habits.
  • They expect eco-friendly products at zero cost to them.

Also Read: How to orient your brand to Gen Z values

They are also generally more used to receiving things they want instantly. For example, 66 per cent of Gen Z consumers in Australia search for discounts before purchasing something — about 50 per cent of Gen Z in China do the same. This is likely due to them working part-time and having less money. However, quality products still matter significantly.

Four tips to make your startup appeal to Gen Z

Once you know more about your Gen Z audience, you must modify your marketing strategy to appeal to them. Of course, that isn’t always as straightforward as it sounds. Here are four tips to strategically market your startup to Gen Z.

Make a difference

Around the world, particular issues are front and centre for Gen Z. Whether it’s climate change or social equity, Gen Z looks for brands whose missions align with their values, some might even consider brands an extension of themselves. 

The Asia-Pacific Gen Z demographic has a heightened interest in sustainability. In the climate change era, many Gen Z consumers expect eco-friendliness from startups and believe it isn’t something they should have to pay extra for. 

Young consumers are also more apt to change their purchasing, eating and lifestyle behaviours to improve their carbon footprint. If startups want to reach Gen Z, they must reexamine how they make a difference in the world.

Transparency matters

A recent study found that Asia’s Gen Z values transparent brands. To better understand transparency, it’s important to remember that Gen Z grew up in the digital era and is often more sceptical about conspiracies and misinformation. 

About 96 per cent of Gen Z would pay more for brands prioritizing transparency. However, over-transparency could hurt your business, too — especially if you don’t live up to your promises, such as achieving net-zero operations. 

If you’re too open, consumers may perceive it as mere performative advertising. Meanwhile, Gen Z is one consumer base that isn’t afraid to swiftly cancel a brand for being unethical in its practices or marketing. 

Also Read: Its time to embrace Gen Zs at work – Here are 10 ways to start

This goes for startups with a toxic working environment or those making false claims about a product. A prime example is Elizabeth Holmes from consumer health tech startup Theranos, who committed several types of fraud by deceiving investors and consumers with a defective product.

Nurture consumer relationships

Gen Z is interested in startup brands that engage effectively and nurture consumer relationships. In fact, because Gen Z is so well-connected, brands must build upon personal connections and unique interactions.

Start viewing the relationship between your business and Gen Z consumers as a partnership — the first step is understanding who they are and what they value most.

You can personalize conversations through social media, the company website and email campaigns. However, watch your tone. Gen Z consumers won’t be able to relate if you’re too formal.

Additionally, three in five young consumers purchase goods from personalized online advertisements, delivering another avenue for your startup marketing strategy. 

Create engaging content

Naturally, unique content is vital to Gen Z — of course, it is for a generation that grew up with the internet. As previously mentioned, video content can be highly influential, so you should step up your marketing game with engaging video and social media posts that target your audience.

Uncover which platform works best for your startup, which means deciding which channel generates the broadest reach among Gen Z. For example, 40 per cent of young consumers prefer using TikTok and Instagram to search for content, brands and information.

Kotex Malaysia is an excellent example of a successful ad campaign on Instagram. Using Instagram Reels, Kotex Malaysia has experienced a 9.8-point higher ad recall from consumers between 25 and 34 years old using Reels — this was followed by a 5.6-point higher intent of purchasing products.

Some consider Gen Z a challenging demographic to market to, yet they’ll be your most crucial buyer age bracket for a successful business. Start by acquainting yourself with your target audience, then cater your marketing strategy to their expectations. You’ll reap the rewards if executed correctly.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: 123rf-blackandbrightph

This article was first published on April 25, 2023

The post Effective marketing strategies to win over Gen Z for your startup appeared first on e27.

9 ways to use generative AI for PR

Over the past year, my journey with AI tools such as Claude, ChatGPT, and Google’s Gemini has reshaped how I approach communications and PR for tech founders and funds across Asia. Using these tools has fundamentally transformed my workflow and delivered more effective, targeted, and impactful PR campaigns.

There’s no question about it: AI is and will be an instrumental tool in our industry. Those who do not get on board will be left behind. It is tantamount to using an abacus for calculations.

Before diving into the learnings or applications for AI, one core principle I follow is to steer clear of using AI for first drafts or iterations of meaty content like press releases,  long-form reports, or even an op-ed like this one. These early drafts often land generically and fail to hit the mark. But, who knows, future advancements and continuous learning might further enhance its effectiveness.

For now, though, AI is invaluable for idea generation, short-form content generation and refinement, and the design of simple graphics.

Here is a list of proven use cases:

Idea generation

AI is incredibly efficient for brainstorming talking points or story angles and getting your planning started.  For instance, when developing a pitch about the rise of sector-specific AI for an early-stage VC fund, AI can swiftly generate a list of pertinent questions, which you can then fine-tune.

Example prompt: “I’m pitching a story for [insert publication] on the growth of AI for an e-commerce client – please give me a list of 10 questions.”

I then review and refine the questions.

Media pitches

Without a doubt, using AI has been useful in fine-tuning media pitches and providing a general sense check.

Example prompt:

“[insert media pitch] Please review and edit this pitch for a tech report for e27.

Media responses

Many PR professionals are increasingly using AI to develop media responses. AI is supportive in providing initial structure and broader viewpoints. However, the responses always need to be in line with the ‘house’ view, tone of voice, and of course, be original and authentic.

Headline crafting

Crafting the first five to seven words in a headline is crucial for a communications professional. For me, I use AI more often to refine my headlines than to generate them from scratch.

Example prompt:

“[insert current headline] Please provide five alternative headlines for a press release that targets institutional investors.”

Sense-checking messaging

As PR professionals, we always harp on getting the key message through. AI can be a partner in giving you that sense check.

Example prompt:

[insert content/interview response] What is the key message here?

Also Read: How marketing will be enhanced through generative AI

Editing

AI has been immensely helpful in editing content, bringing clarity, and quickly incorporating feedback.

Example prompt:

[insert paragraph of content] + [insert client feedback e.g. “For this paragraph, can you please also incorporate additional context on VC investment in Vietnam’s startup ecosystem?”

Transcriptions

Our clients are often time-pressed so any opportunity they get to speak on podcasts, webinars, media interviews, or panels, we look to reuse and repackage. The “old school” way was to record, get a transcriber to transcribe, review manually, and develop content off the back of it.

With tools like Castmagic, the transcriptions get cleaned up, analysed, and synthesised and are available in various blog, and social media formats. Tools like this are also useful in helping you slice and dice into various other formats, or respond to specific prompts (e.g. pull out all quotes related to hiring for AI roles in Southeast Asia). This can all be done by the time you make a French press coffee.

Graphics

This is still fairly preliminary but I’m excited about the developments. With advanced tools like ChatGPT 4.0, we now have access to the creation of diagrams, charts and pie graphs within minutes following a prompt. This will be an excellent resource in saving time and efficiency all around.

Example prompt: [create a timeline diagram of company X with inception and milestones].

Research assistance

Last but not least, AI has been a great research assistant in supporting media pitches, developing proposals, and overall content creation. With more advanced tools like Perplexity, you also have access to academic papers to draw from.

However, when using AI, it’s important not to take anything generated at face value and review it with a critical eye.

Be wary of inaccuracies or “hallucinations” in AI responses. AI is not perfect and the research presented needs to be double-checked and sources verified.

For example, if you prompt the following: “Give me a list of tech reporters in Asia.” You will find most of the list outdated. Since certain AI tools rely on information only available until 2022, 2023 or information is not fully updated online.

Also, it is important to ensure your work remains original and authentic. This reiterates the earlier point about not blindly trusting AI-generated content.

Ultimately, AI is designed to augment the work of communications and PR professionals. Our role as storytellers remains indispensable. In an AI-assisted world, the creation of high-quality content is more crucial than ever for PR professionals.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join us on InstagramFacebookX, and LinkedIn to stay connected.

Image credit: Canva Pro

This article was first published on November 1, 2024

The post 9 ways to use generative AI for PR appeared first on e27.

Unlocking marketing success for startups and small businesses: Strategies for excellence

Developing and executing a marketing strategy is just as important as the product development itself. For startups and small businesses, there are unique aspects that founders must consider in order to create a successful one for their companies.

According to our sources, Handmade Heroes founder Lynsey Lim and IQM Quantum Computers Head of Asia Pacific Business Raghunath Koduvayur, these differences range from budgeting to speed of execution.

“There are many differences as there are a lot of moving parts and uncertainties. In a startup, things are always changing around product, budget, resources, and customer understanding, to name a few. A startup marketing team is also trying to communicate to a diverse set of audiences, including customers, partners, investors and so on,” Koduvayur says.

“Tailoring campaigns to a niche audience maximises impact while minimizing costs,” Lim says. “Social media is also a budget-friendly tool; creating organic content aligned with audience interests, like blog posts and infographics, enhances engagement. Encouraging user-generated content and collaborating with micro-influencers further amplify reach and credibility.”

The two sources share in an email interview with e27 the strategy that they are using to market their products—and what goes behind it.

It started with understanding the factors that make a good marketing strategy.

Also Read: These 5 companies showcase the power of martech in driving efficient, personalised marketing strategies

“A good startup marketing strategy maximises your strengths, rallies your organisation towards a common direction and should also work towards different target groups – investors, analysts, media, prospective employees and others,” Koduvayur says.

“Clarity in planning, thinking and execution with well-defined goals that align with the overall business plans makes for a good marketing strategy.”

“For Handmade Heroes, a good marketing strategy is one that is effective, ethical, and sustainable. It should be based on a deep understanding of your target audience, their needs, and their pain points. It should also be consistent in messaging and branding and have a long-term vision for brand building,” Lim says.

“A good marketing strategy should also be flexible and adaptable. The market is constantly changing, so your marketing strategy needs to be able to change with it. You also need to be able to adapt your strategy to different channels and platforms.”

Working on a marketing strategy

When it comes to building a marketing strategy, despite differences in execution, Koduvayur points out that there are principles that every kind of company shares, regardless of their size: Understanding customer needs, market research, business objectives, unique value proposition, measure, and optimise.

Also Read: Conquer the B2B SaaS game: 10 content marketing strategies for startups

“For example, at IQM Quantum Computers, we were very clear from the beginning that we wanted to sell our products to high-performance computing centres and national research labs. What made it difficult is the long sales cycles, complex product and customer readiness to purchase expensive quantum systems,” he says.

“In our marketing, we made strategic choices around – product marketing, branding, events, media relations, analyst relations and content marketing. These choices and disciplined execution have helped us accelerate our leadership journey from a small startup in Finland to becoming a global leader in quantum computing.”

As a company that sells skincare products through online channels, Handmade Heroes’s marketing strategy is built around two key approaches. “First, we prioritise content creation, crafting engaging and informative posts on social media platforms. This strategy helps us connect with our audience, share our brand’s story, and present our products in compelling ways.”

“Additionally, as we retail on Amazon.com, we’ve embraced pay-per-click (PPC) advertising. This avenue enables us to extend our reach to a broader audience and direct traffic to our products. These combined efforts shape our effective marketing approach.”

Koduvayur and Lim share examples of successful marketing strategies from their own businesses.

“Over the last three years, our marketing strategy was to sell on-premises quantum computers to high-performance computing centres and national research labs. Our differentiators were systems with the best performance, full access to the hardware, co-located, which are upgradeable in the future,” Koduvayur begins.

Also Read: Fanny Fajarianti: Leveraging digital marketing to drive SME success

“We started with two marketers in 2020, and now we have built a team of six marketers (the company has grown from 20 employees to almost 300 employees). Still, almost all of our marketing work is done in-house with zero agency costs and very minimal paid marketing spend.”

Koduvayur highlights that the company’s strategy is tightly aligned with its business strategy to become a global technology leader. “We made strategic choices around product marketing, branding, analyst relations, investor relations and leadership communication.”

Lim shares how a successful campaign helps the company build an image of a skincare brand that fosters confidence and embraces unique beauty. “We mirror this in our campaigns, spotlighting everyday women as heroes of their lives. An instance is our ‘Heroes like Her’ and ‘Beauty Warrior’ campaigns emphasising self-care’s strength and the hero within everyone.”

An endless learning process

For founders who wish to learn more about creating and executing a good marketing strategy, Koduvayur and Lim share resources, tools, and opportunities that founders can use to learn more about this.

“Find good startup mentors, join an entrepreneurs’ network or mentoring programme … and hire a marketer as one of your first employees. Building a brand is equally important as building a great product, and you cannot build a successful startup with one without the other,” he explains.

Also Read: The power of reverse marketing: How a bad review can drive massive exposure

He also warns founders to stay away from “vanity” and irrelevant metrics. “At IQM, for example, we follow the social media metrics, but our marketing team is measured for sales. There is no shortcut to building a successful startup brand, and agencies alone can’t fix it for you.”

Lim sees learning opportunities that can be found in various online channels such as YouTube, podcasts, and webinars.

“Amazon Global Selling has an Amazon Seller University with vast resources and webinars to help new entrepreneurs learn,” she closes.

Image Credit: RunwayML

This article was first published on October 12, 2023.

The post Unlocking marketing success for startups and small businesses: Strategies for excellence appeared first on e27.

Startup survival: Smart marketing moves for economic uncertainty

In periods of economic uncertainty, the typical knee-jerk reaction for many startups is to go laser-focus on lead generation — get more leads, convert more prospects, rinse, repeat.

While lead generation is undoubtedly important, the fixation on it often overshadows other critical aspects of B2B marketing and communications that can truly build resilience and ensure long-term growth. And when resources are tight, startups especially need a more holistic, strategic approach to thrive.

Here are six powerful considerations for B2B marketing and communications that I have noticed get easily overlooked to focus on in uncertain times:

Brand trust: Built around customer-centric messaging

During economic uncertainty, businesses are more cautious about their spending. Trust becomes a pivotal factor in decision-making. Your brand’s ability to remain authentic and customer-centric will determine whether clients tide through the tough times with you.

Make your messaging reflect an understanding of your customers’ current challenges and how your solutions can help them navigate these hurdles. Instead of bombarding them with “buy now” messages, consider showing them how your product or service can solve their most pressing pain points, offer cost savings, or increase operational efficiency.

Retention over acquisition

Acquiring new customers is expensive, particularly when budgets are tight, and markets are unpredictable. Rather than focusing solely on bringing in new leads, invest in keeping the customers you already have. Retention strategies are often underutilised but are incredibly cost-effective, especially when compared to the time, energy, and financial resources required for acquisition.

Focusing on customer success, offering personalised solutions, and demonstrating that you are a reliable partner during difficult times will significantly increase retention. Happy customers not only stick around longer, but they also become your advocates, driving word-of-mouth referrals—often the best and least expensive form of marketing.

Agile marketing strategies

Agility in your marketing approach is essential when market conditions are constantly changing. But contrary to popular belief, agility isn’t just about quick shifts in campaigns or messaging. It’s about flexibility and adaptability at every level—from strategy down to execution.

Also Read: Unlocking marketing success for startups and small businesses: Strategies for excellence

As you craft your marketing plans, allow space for changes. Be prepared to pivot your messaging, shift your budget, or adjust campaign goals on the fly. This way, if a key trend shifts or customer behaviour alters, your team can respond swiftly, keeping your marketing relevant and aligned with the business landscape.  Take this time to also weed out areas that are slow to pivot – they will likely be more apparent in uncertain times.

Digital automation and transformation

Perhaps even more important than agile marketing strategies are agile marketing processes. How can your team efficiently execute these pivots in real-time without burning out or burning through your budget? Enter digital automation and Gen AI.

Automation tools can streamline your workflows, making your team more efficient by handling repetitive tasks and reducing human error. Whether it’s automating email campaigns, social media posting, or lead nurturing, this gives your marketing team the bandwidth to focus on high-level strategy. Incorporating Generative AI tools for content creation, data analysis, and campaign optimisation can significantly accelerate your responsiveness and make personalisation at scale achievable, even with limited resources.

In a landscape where everything is uncertain, watch for processes that keep your operations nimble.

Strategic partnerships and collaborations

When resources are limited, it’s time to get creative. Strategic partnerships and collaborations can offer a win-win for both parties. Partnering with a business that complements your offering—without directly competing—allows you to expand your reach, share resources, and tap into new customer segments without the heavy cost burden.

These partnerships also enhance credibility. A strong alignment with a respected brand can elevate your own brand’s reputation and trustworthiness in the eyes of your customers. Done well, many of these partnerships and collaborations will take you into the good times or even creating new target market segments together.

Crisis and risk management communication

Now I saved this for last.  Many companies avoid the topic of crisis communication, preparing for worst-case scenarios is a must, particularly in volatile times. Your customers need to feel confident that you can handle unforeseen circumstances without dropping the ball.

Also Read: How to maximise marketing efforts on a shoe-string budget

Having a clear crisis communication plan is essential. This includes knowing exactly how and when to communicate with your customers during disruptions, economic shifts, or internal issues. Transparent, honest communication about what’s happening and how it affects your customers will help maintain trust and minimise the impact of a crisis on your brand reputation.  Listening tools to tap into information being communicated or talked about various media platforms will also help you stay up to date with news that can change quickly in volatile times.

During economic uncertainty, it’s not enough to rely on the traditional lead generation playbook. Startups and businesses need a more resilient approach—one that looks beyond immediate conversion and focuses on building enduring customer relationships, operational agility, and brand trust. By investing in these lesser-known, yet equally critical areas, B2B marketers can not only survive the unpredictable economic landscape, but leverage opportunities to build something stronger in the long run.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: Canva Pro

This article was first published on October 2, 2024

The post Startup survival: Smart marketing moves for economic uncertainty appeared first on e27.

Mastering AI prompt craft: One rule to rule them all

Artificial intelligence (AI) has revolutionised many aspects of our personal and professional lives, but prompt engineering is one often overlooked skill in the AI world. This essential skill ensures you get the most accurate, relevant, and creative outputs from AI models. In this article, we’ll dive into the one rule that governs all effective, prompt crafting, breaking it down step-by-step so you can master this essential skill.

Step one: Understanding the importance of prompt crafting

Before diving into the rule, it’s essential to understand why prompt crafting matters. AI models are powerful, but they rely on clear, structured, and thoughtful inputs to generate useful outputs. A well-crafted prompt can save you time, ensure more relevant results, and enable you to fully leverage the AI’s capabilities.

Why is this important?

Without a clear prompt, the AI may give you broad or irrelevant answers, forcing you to refine your queries repeatedly. Effective, prompt crafting minimises this back-and-forth, providing precise results from the start.

Step two: Introducing the rule — Clarity is king

The one rule that underpins all prompt crafting is clarity. When crafting a prompt, the clearer you are, the better the response you will receive. Whether you’re asking for a specific piece of information, generating creative ideas, or solving a complex problem, a clear and unambiguous prompt is key to getting the best result.

Example:

Instead of asking:  “What can AI do?”

Ask:  “Can you list five ways AI can help improve customer service in small businesses?”

The difference is night and day. The second prompt is specific, targeted, and leads to actionable insights.

Step three: Structuring your prompts for success

Once you grasp the importance of clarity, the next step is structuring your prompt. A well-structured prompt contains three essential elements:

  • Context: Give the AI background information
  • Task: Clearly define what you want
  • Format: Specify how you’d like the answer to be structured

Also Read: Why AI will be critical to brand strategy

Example:

Instead of: “Tell me about AI tools.”

Try:  “For a small e-commerce business, list five AI tools that can help improve customer experience. Provide a short description and a key feature for each tool.”

This structured approach gives the AI the context (small e-commerce business), the task (list five AI tools), and the format (short description and key feature). This clarity helps the AI deliver precise and useful information.

Step four: The ultimate prompt – A prompt to create prompts

Sometimes, even with the best strategies, we may struggle to come up with the perfect prompt. That’s where the “prompt to rule them all” comes in. This technique allows you to ask ChatGPT to generate prompts for you, creating a recursive system of improvement and refinement. Essentially, you’re using AI to help you interact more effectively with AI.

Here’s the ultimate prompt to guide ChatGPT in crafting prompts tailored to your needs:

The prompt to rule them all:

“You are an AI expert in [specific field], with [X years of experience]. Your task is to create a prompt that will generate [desired outcome], ensuring the response is tailored to [target audience or purpose].

For example, if you want to generate blog ideas for a marketing audience, you would prompt ChatGPT like this:

Example prompt:
You are an AI expert content creator with 15 years of experience in digital marketing. Your task is to create a prompt that will generate blog post ideas for small businesses looking to improve their social media presence.”

ChatGPT would then respond with a list of tailored prompts that you can further refine and use.

This technique enhances your productivity and ensures that the AI consistently provides relevant and focused outputs. It’s especially useful when you’re unsure how to approach a complex question or need inspiration for creative tasks.

Step five: Iterating and refining your prompts

Even with a well-crafted prompt, it’s sometimes necessary to refine it based on the AI’s response. This process is called iterating. If the response isn’t exactly what you need, tweak your prompt until you get the desired outcome.

Example:

Initial Prompt:  “Explain AI.”

Response:  “AI is a broad field of computer science…”

Refined Prompt:  “Explain AI in the context of customer service automation, focusing on chatbots and sentiment analysis.”

Also Read: Adobe’s APJ Digital Trends Report 2024: The rise of generative AI

By narrowing down the context, you guide the AI to focus on specific areas, ensuring that the response is aligned with your needs.

Step six: Practical applications of effective prompt crafting

Prompt crafting is not just a theoretical skill –f it has numerous practical applications across industries. From improving workflows to generating content, here are some ways clear prompts can make a difference:

  • Content creation: Generating blog ideas or drafting articles based on clear prompts
  • Data analysis: Summarising large datasets or identifying trends with targeted prompts
  • Customer support: Automating responses and troubleshooting with well-defined questions

In all these cases, the clarity of the prompt determines the usefulness of the AI’s output.

Conclusion

By following this step-by-step guide and applying the one rule of clarity, you can ensure that your AI tools work smarter for you. Whether you’re automating tasks, generating content, or solving complex problems, mastering this skill will help you get the most out of AI technology. Don’t forget to leverage the “prompt to rule them all” to enhance your productivity by having AI assist you in generating effective prompts.

In the evolving world of AI, the ability to craft clear and structured prompts will give you a competitive edge, enabling you to unlock the full potential of these powerful tools. Happy prompting!

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: Canva Pro

This article was first published on September 24, 2024

The post Mastering AI prompt craft: One rule to rule them all appeared first on e27.

WhatsApp change is finally giving the people what they want

WhatsApp icon on a colourful background
WhatsApp is finally giving users what they want (Picture: Metro)

WhatsApp is getting a makeover – though, unlike ‘The Princess Diaries,’ there is no eyebrow-plucking and hair-straightening involved.

One of the biggest changes to the Meta-owned app is being introduced in the coming weeks, set to change everything.

The new ‘Chat Theme’ feature was unveiled in a blog post on Friday as part of the latest effort to boost personal customisation.

This means more than 3 billion users across the world will be able to swap the colour of the chat bubbles and background.

Rather than the generic green and white, people can choose from a large selection of colours including purple, blue, orange and pink.

WhatsApp is also adding 30 new wallpaper options to the app for an extra bit of flair.

The new features have already started to roll out

Alternatively, people can still upload a background from their camera roll to make them completely unique.

‘You can apply the same theme to all your chats, or make each one extra special with different themes,’ the post on the WhatsApp website read.

‘Either way, your chat themes are only visible to you. You can also change the theme of your channels.’

These features have already started to roll out and will be available globally over the coming weeks.

This comes after a terrifying glitch allowed users to see WhatsApp’s ‘View Once’ photos multiple times earlier in February.

The feature is meant to let users send images which delete automatically after they are seen, without the option to take a screenshot.

But in a worrying error for security, they could actually still be seen in the app’s settings, which includes chat history.

While the flaw – which only affected iPhone users, has since been fixed – it was a big oversight for the privacy feature.

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.

Rare lunar eclipse to be visible from UK next month – when and where to see the next ‘Blood Moon’

A total lunar eclipse is seen during the first blood moon of the year, in Temple City, Calif. May 15, 2022. (AP Photo/Ringo H.W. Chiu)
The first ‘Blood Moon’ of the year will take place in only a few weeks (Picture: AP)

We all know that the Moon is made of Swiss cheese – but you might mistake it for Red Leicester in a couple of months.

Lowly Earthlings are about to get their first chance this year of seeing a lunar eclipse – including in London.

North, South America and Europe will all see the rare astronomical event which causes a ‘Blood Moon’ next month.

But depending on where on the planet you are will decide what kind of eclipse you see.

What is a blood moon?

Lunar eclipses are the elaborate, delicate dance between the Earth, Sun and Moon.

The Earth has two shadows. The darkest, central shadow is called the umbra, while scientists know the outer shadow as the penumbral.

Because the Earth is larger than the Moon, the blue marble’s shadow can envelop the entire lunar surface.

A penumbral lunar eclipse is the first phase of a lunar eclipse and is when our nighttime neighbour passes the Earth’s penumbra.

Lunar eclipses are split into several phases (Picture: Reuters)

Then a partial lunar eclipse will follow as the Earth’s shadow slowly gobbles up the Moon.

A total lunar eclipse sees the Moon swallowed up by the umbra whole. As the Moon drifts away, a second partial and penumbral lunar eclipse will follow.

A Blood Moon happens because a tiny streak of sunlight skims the Earth’s atmosphere during this, projecting the colours of the sunset like a movie projector onto a white sheet.

So instead of the usual pale look, the Moon is splattered with colours like pale red or burnt orange.

When is the Blood Moon?

NASA Image illustrating what happens during a Lunar Eclipse https://svs.gsfc.nasa.gov/10787
A lunar eclipse is when the Earth comes between the Sun and the Moon (Picture: NASA)

Depending on where you live, either March 13 or 14 (the day of the Full Moon).

The eclipse will start as a penumbral one before going into partial and then full across the course of about six hours. Totality – when the Moon is blood red and in the deepest shadow – will last just over an hour.

So, if you poke your head out the window and see nothing happening, don’t worry. You just need to be a little patient.

North and South America will see the entire eclipse, Europe the beginning of the penumbral and partial phases while Asia will catch the tail-end.

HULL, MASSACHUSETTS, USA - NOVEMBER 8: The Blood Moon and last total lunar eclipse until 2025 moves across the sky in the early morning hours over Hull, Massachusetts, United States on November 8, 2022. (Photo by Lauren Owens Lambert/Anadolu Agency via Getty Images)
The Moon will become vampire food for a few hours (Picture: Anadolu)

Only one in 10 people worldwide will see the entire eclipse from beginning to end, according to Time and Date.

Instead, you might have to settle with the Moon turning a little dusky pink before the Sun rises and you can’t see it at all.

For eclipse hunters in the UK, you won’t see the totality but will be able to see the penumbral phase.

You’ll need to set an early alarm to see the eerie copper-red moon, though, according to Royal Museums Greenwich.

The Moon will first slide into Earth’s penumbra at 3.57am EST on March 14.

Londoners will have their best shot at seeing the blood-red moon at 6.19am a few minutes after sunrise and the working day begins.

This is because the eclipse’s peak is at 6.58am when the Moon will have sadly set below the horizon.

What times can I see the blood moon in the US?

According to Space.com, the total lunar eclipse will be visible at the following times across the US:

  • 2.26 to 3.31am EDT on March 14
  • 1.26 to 2.31am. CDT on March 14
  • 12.26 to 1.31am MDT on March 14,
  • 11.26pm PDT on March 13 to 12.31am on March 14
  • 10.26pm to 11.31pm AKDT on March 13
  • 8.28pm to 9.31pm HST on March 13

In Europe, only the western UK, Ireland, Portugal, central Spain, and northwestern France will see the totality.

Western and Central Europe will be able to see the partial eclipse just before the Moon sets and the Sun rises for about 75 minutes.

How can I see the Blood Moon?

{“@context”:”https://schema.org”,”@type”:”VideoObject”,”name”:”Metro.co.uk”,”duration”:”T52S”,”thumbnailUrl”:”https://i.dailymail.co.uk/1s/2025/02/16/10/95262563-0-image-a-30_1739700223352.jpg”,”uploadDate”:”2025-02-16T10:01:59+0000″,”description”:”Keep your eyes to the skies for the next one soon!”,”contentUrl”:”https://videos.metro.co.uk/video/met/2025/02/16/9145283684261642317/480x270_MP4_9145283684261642317.mp4″,”height”:270,”width”:480}

To view this video please enable JavaScript, and consider upgrading to a web
browser that
supports HTML5
video

Up Next

window.addEventListener(‘metroVideo:relatedVideosCarouselLoaded’, function(data) {
if (typeof(data.detail) === ‘undefined’ || typeof(data.detail.carousel) === ‘undefined’ || typeof(data.detail.carousel.el_) === ‘undefined’) {
return;
}
var player = data.detail.carousel.el_;
var container = player.closest(‘.metro-video-player’);
var placeholder = container.querySelector(‘.metro-video-player__up-next-placeholder’);
container.removeChild(placeholder);
container.classList.add(‘metro-video-player–related-videos-loaded’);
});

Pretty easily, actually. Depending on your vantage point and the amount of dust, clouds and pollution in the atmosphere, you should be able to see this otherworldly light show with the naked eye.

Since the Earth’s shadow removes the Moon’s glare, our cosmic companion will be easier to look at than normal.

You likely won’t need a telescope, binoculars or eclipse glasses. But observational equipment can be used if you want to see the subtleties of the Moon’s colour change – seeing the grey craters, valleys, and mountains go scarlet.

Blood Moons happen because of how sunlight interacts with the Earth’s atmosphere (Picture: Anadolu)

If you live in a city, the skies might be an orange glow most days but because of the not-as-cosmically-fun light pollution.

City observers can use maps like this one to see what the darkest location near them is.

If you can’t catch the lunar eclipse, many space agencies, observatories and stargazer websites host live streams you can tune into.

When will the next lunar eclipse be?

A second total lunar eclipse will occur on September 7-8, this one best seen from Asia.

People in the US will miss out on this cosmic song and dance altogether, but Britons should be able to see it during moonrise.

A version of this article was originally published on January 14, 2025.

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.

EE issues urgent text warning with eight ‘red flags’ to watch out for

Online daters should be wary of scammers posing as love interests (Picture: Getty Images)

Mobile network provider EE has warned customers about a rise in scammers targeting online daters.

Although most people on dating sites will be legitimate, EE says an increasing number of scam artists are joining up and convincing people to hand over money, or using their personal information to target them other ways.

They might, for example, ask for the person’s phone number then text the individual posing as a bank and convincing them to share their bank details.

Scammers have also used dating sites to steal people’s identities in order to carry out impersonation fraud.

EE recently carried out a survey in which they asked 2,000 consumers aged 18 and over about their online dating habits.

The research found 93% of Brits have shared personal data over text message, chat apps or social media, while communicating with love interests.

Of the 93%, 65% admitting sharing their phone number, 51% their location and 35%their social media profile.

‘Online dating has opened exciting new options for singles, but also a novel channel for criminals hunting for new ways to defraud their victims,’ EE said.

EE shop.
EE has shared a list of red flags to look out for (Picture: Bloomberg via Getty Images)

Sign up to The Hook-Up, Metro’s sex and dating newsletter

Love reading juicy stories like this? Need some tips for how to spice things up in the bedroom?

Sign up to The Hook-Up and we’ll slide into your inbox every week with all the latest sex and dating stories from Metro. We can’t wait for you to join us!

‘One in ten (11 percent) people on the dating scene today now report that they have been targeted by a coordinated romance scam, with one in five losing an average of £2,500 as a result.’

Of those surveyed, 34% said they have experienced suspicious behaviour when messaging with love interest and 15% percent have even been directly asked for money.

Last year EE blocked 12 million scam texts in February alone, well above the monthly average of 8.9 million, which, it says, could be down to Valentine’s day being a popular time to target people.

Richard Wainer, Regulatory Affairs Director at EE said: ‘The threat of scams is an unhappy part of life in 2025, and we’re all increasingly familiar with the traditional calling cards of a scam.

‘However, in a dating context, we’re more vulnerable to social engineering and attempts to defraud can be harder to spot

‘That’s why it’s so important people practice ‘safe texts’. We recommend keeping your sensitive information like your address, email address and security question answers closely guarded and do not share these via text.

‘Always verify someone’s identity with a video call or meeting before getting too personal and never send money or gifts to someone you’ve just met online.’

The network provider has issued a list of red flags phone users should look out for, based on the results of the survey.

1. Asking for money or gifts (64 percent)

2. Using urgent or emotional language (49 percent)

3. Avoiding video calls or in-person meetings (41 percent)

4. Telling a sob story to evoke pity (31 percent)

5. Giving inconsistent answers (24 percent)

6. Dodging personal questions (20 percent)

7. Showing off, or promising the world (12 percent)

8. Asking overly personal questions (11 percent)

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.

From bacteria to beanless chocolate: What will we be eating by 2050?

Some of the products on display at the ‘Taste of Tomorrow’ exhibition in London (and the scientists who made them)

In place of cows farting in fields, there will be bubbling tanks of bacteria.

Supermarkets will have aisles full of foods for the elderly, as well as the usual baby pouches and snacks. Your chocolate won’t come from cocoa at all, but from broad bean plants.

These are some of the possibilities for food in 2050, and most of them are already under development.

This year alone, a dog treat will go on sale in the UK made from microorganisms. Pet brand Tuggs, which already sells food made from insects, is sizing down a species to use bacteria too.

They buy their powdered microorganisms from MicroHarvest, a company which believes the smallest creatures are ‘tiny heroes’ that could solve global food shortages.

Founder and CEO Katelijne Bekers told Metro that bacteria don’t have the ‘ick’ factor that puts many off eating insects, because we already eat it all the time with fermented food like yoghurt, sourdough, and beer.

Some may question that, given Salmonella and E.Coli have given them a bad rep, but a growing group of biotech startups are betting that bacteria will soon be the main course.

Would you eat protein made from bacteria?

  • Why not?

  • No, I’ll stick with sirloin

  • Maybe

What could we be eating in 2050?
‘Micro Bites’ are made of microorganisms, and could be coming to a pet shop near you soon. MicroHarvest founder and CEO Katelijne Bekers is pictured at the Taste of Tomorrow exhibition in London (Picture: Jen Mills)
Mmmm, tasty bacteria soup ready to be harvested (Picture: RAC/MicroHarvest)
What could we be eating in 2050?
MicroHarvest even made a children’s book about their technology (Picture: Jen Mills/MicroHarvest)
What could we be eating in 2050?
Chocolate bars made out of fava beans, which are very similar to broad beans (Picture: Jen Mills/Metro)

An aging and ever larger global population with a growing taste for meat is going to mean even more demand for protein in future, but the planet is already struggling to keep up.

Katelijne said her team can convert sugars to protein in 24 hours. After they multiply in a soupy tank called a bioreactor, the bacteria are harvested and inactivated to form a powder, which can be sold on as an ingredient for things like baked goods, protein shakes, or even fake meats.

‘We can already produce one tonne per day,’ she said.

Although she was tight-lipped about exactly which little species went into the mix, said they are the same as those already used in fermentation.

Some companies are even creating food from ‘thin air’ with bacteria which feed on carbon dioxide and hydrogen.

Novonutrients is one of them, expressing its bold ambition to become ‘a new pillar of the food system, decoupled from agriculture’.

It says nutritionally, bacteria are on par with beef, ‘and superior to all plant based alternative proteins at greatly reduced costs’.

Both companies are on display at a new exhibition at The Mills Fabrica in London’s King’s Cross, which Metro checked out for its opening today.

It shows some of the latest innovations in farming and food, such as ‘beanless’ coffee and chocolate, and lots of focus on what to do with the parts of crops we currently think of as waste.

{“@context”:”https://schema.org”,”@type”:”VideoObject”,”name”:”Metro.co.uk”,”duration”:”T41S”,”thumbnailUrl”:”https://i.dailymail.co.uk/1s/2025/02/10/14/95056507-0-image-a-32_1739197725442.jpg”,”uploadDate”:”2025-02-10T14:27:41+0000″,”description”:”Biotech startup NovoNutrients has found a way to create an alternative protein that can be used in human and pet food.”,”contentUrl”:”https://videos.metro.co.uk/video/met/2025/02/10/521432091571171602/480x270_MP4_521432091571171602.mp4″,”height”:270,”width”:480}

To view this video please enable JavaScript, and consider upgrading to a web
browser that
supports HTML5
video

Up Next

window.addEventListener(‘metroVideo:relatedVideosCarouselLoaded’, function(data) {
if (typeof(data.detail) === ‘undefined’ || typeof(data.detail.carousel) === ‘undefined’ || typeof(data.detail.carousel.el_) === ‘undefined’) {
return;
}
var player = data.detail.carousel.el_;
var container = player.closest(‘.metro-video-player’);
var placeholder = container.querySelector(‘.metro-video-player__up-next-placeholder’);
container.removeChild(placeholder);
container.classList.add(‘metro-video-player–related-videos-loaded’);
});

What could we be eating in 2050? - Morrow
Samples of ‘beanless’ coffee which could be drank on their own or cut with regular coffee to make it last longer (Picture: Morrow)

Kyomei had a display explaining its business model using crop leaves typically thrown away when fruit or veg is harvested.

Chief of staff Morgan Zaidel told Metro the company with a base in Cambridge is already buying greens from farmers in the UK, and in future these ‘biofactories’ could be worth more than the crop itself.

Plants it could work with include tomato, lettuce, alfalpha and sugar beet.

Explaining the pitch to farmers, she said: ‘The leaves would just get left on the soil and go to waste. We’re saying, “We’ll buy your leaves that currently have zero value to you.’

They extract a protein called rubisco, and compare this process to turning waste into gold.

‘It’s the most abundant plant protein on the planet and it has incredible nutritional properties, equivalent to meat, eggs, and dairy,’ Morgan said.

‘The only reason it hasn’t been commercialised to date is that it hasn’t been effective cost-wise to actually extract it out of all this biomass.’

As well, they are also looking at genetically modifying plants to contain even more useful proteins in the leaves,.

Potential uses for the leaf protein include replacing some of of the ingredients used in commercial kitchens which have been vilified as ultraprocessed and unnatural, such as xanthan gum and methylcellulose.

What could we be eating in 2050?
Morgan Zaidel, chief of staff at Kyomei, at the exhibition in King’s Cross (Picture: Jen Mills/Metro)
What could we be eating in 2050?
Another exhibitior, BetterDairy, uses milk proteins for a realistic taste – but no cows are involved (Picture: Jen Mills/Metro)

The ‘future of food’ is a big topic.

Climate change, population growth, and changing tastes of the existing population will all force a rethink of our current system, and many think there are big opportunites there.

In November last year, the inaugural Future of Food competition was held in London where companies vied for a £10,000, and recognition that their product is revolutionary.

Among those on display were runner-ups Dogtooth, who make fruit-picking robots as dexterous as a human worker.

Elsewhere, there were companies using AI to reduce food waste, plastic-free dishwashing sponge company Seep, vertical farms growing salad year-round, and winners Nice Rice which reduces the envinromental impact of rice.

Barney Mauleverer, a food entrepreneur who launched and hosted the contest, told Metro that immediate trends brands are trying to tackle include concerns over ultraprocessed or very sugary foods, as well as environmental concerns like finding a substitue for palm oil.

One trend which may be more overlooked is that by 2050, there will be ten million more people over the age of 65 than there are in the UK today. This means there will be a workforce issue, but it also means there’s a gap in the market for brands catering specifically to this growing demographic.

‘Older people perhaps need more bespoke nutrition,’ he said. ‘Or it could be foods easier to eat or ingest.’

He said that massive shifts in how we produce our food are coming, even if supermarket buyers still tend to think short-term.

‘The obvious one is climate change, but we’ve also got AI coming,’ he said. We’ve got aging and shifting populations. We’ve got space tourism around the corner. We will be going to space, and what does that mean for the population at large?’

‘I think the food industry needs to look up and accept these things are coming, and adapt quite quickly’ he said.

Taste of Tomorrow: What will the world be eating in 2050?will be showing at The Mills Fabrica until July 31.

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.